SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Service Force Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SymptomsSolutions
The hob hotplate does not heat upCheck:
- that the unit is connected and the electrical
supply is switched on
- the mains fuse has not blown
- the correct control knob has been turned.
The hotplate is not giving satisfactory resultsCheck:
- the hotplate is clean and dry
- the pan is the correct size for the hotplate
- the pan has a flat bottom
- the setting is correct for the type of cooking.
The oven does not come onCheck:
- check if a cooking function/temperature has
been selected correctly
-the socket switch or the switch from the mains
supply to the cooker are ON.
It takes too long to finish the dishes, or theyCheck:
are cooked too fast- the temperature may need adjusting
Steam and condensation settle on the food- refer to the contents of this booklet, especially to
and the oven cavitythe chapter ?Using the Oven?.
- Leave dishes inside the oven no longer than 15-
20 minutes after the cooking is completed.
If after these checks, the appliance still does not operate correctly, contact your local Service Force
Centre. When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate*)
5. The purchase date
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
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